Private Flood Insurance Claims Process
EZ Flood® or Excess Flood Claims
There are three ways to file a claim:
Once the initial claim has been filed, an adjuster will make contact within 24 hours.
To check on the status of a claim
Call: 1-866-641-7922
Email: aonedgeclaims@us.crawco.com
IMPORTANT NOTICE: Primary flood insurance policy has to pay out at the maximum limit before an Excess claim payment can be made.
At Aon Edge, the safety of our insureds is our top priority. We hope your clients never experience a loss as a result of a flood event. However, if they do, Aon Edge is here to help.
- The policyholder should promptly contact our claims service center directly.
- Contact information will vary, based on the product, as shown on this page.
- Alternatively, as an agent, you may submit the claim on behalf of your policyholder.